Built as one product. Activate the modules you need.
Most stacks are a dozen tools connected through ad-hoc integrations. Nucleo is one platform with four modules that share one memory — each optional, and already integrated when you activate it.
One shell
Every module runs inside the same application shell at app.nucleoplatform.com — one navigation, one search, one design language. Switching module does not mean switching product.
One identity
A single OIDC identity provider governs users, roles and per-module access. SSO on your identity provider, granular roles and audit trail — in every package, for unlimited users.
One memory
Products flow from Catalog to Commerce to Intelligence without exports; conversations and deals in Brain know which orders and products they refer to. Activating a module means new capabilities on data you already have.
AI-native
Atomo is the AI layer of every module: every module home starts with an ask bar, every package includes credits. With more than one module, Atomo shares one pool and one memory — ask about your catalog from Brain and it answers.
EU-hosted, GDPR-first
Infrastructure in the EU, consent tracking built into the CRM, a data processing agreement included with every package.
Open integration layer
The integration layer of Nucleo Commerce connects the platform bidirectionally to ERPs, 3PLs, marketplaces and third parties — every flow monitored, every failure alerted. Plus an API and an MCP server on every module.
Four modules, one memory
Each module is complete on its own. Together they read and write the same products, orders, customers and conversations.
Nucleo Brain
The company brain — CRM, inbox, knowledge, finance
Your company's brain: every mail, chat, deal and document in one shared memory.
- Unified inbox — Mail, chat (WhatsApp, Messenger, Instagram, Slack), calls and calendars of the whole team, connected and searchable.
- CRM & pipeline — Leads, contacts, companies, deals, quotes and contracts — from first touch to signed agreement.
- Knowledge & projects — Company knowledge, procedures, projects, people and finance in the same place.
- Headless CMS — Corporate sites and content served to any frontend through a delivery API.
Nucleo Catalog
PIM · DAM · Feed · Search · Merchandising
One product catalog: content, assets, feeds, search and merchandising — every channel, market and language.
- Product information (PIM) — Master records, variants, attributes, prices, categories and translations — channel-aware.
- Digital assets (DAM) — Images, video and documents with rights, renditions and CDN delivery.
- Feeds & channels — Validated product feeds with per-channel image customization.
- Search & merchandising — Site search, related and alternative products, rule-based merchandising.
- Connected generative assets — Connect the AI photo and video generation services you use: their output lands in the DAM, linked to your products in the PIM.
Nucleo Commerce
OMS · POS · Customer care
Orders, stores and customer care — orchestrated as one omnichannel operation.
- Order management (OMS) — Every order from every channel in one queue, with stock truth and fulfillment routing.
- Store operations (POS) — Transfers, receiving, counts and alerts for your whole store network.
- Customer care (Desk) — Ticketing between customer service and operations, helpdesk inbox, SLAs.
Nucleo Intelligence
BI · Insights · Actions
All your channels in one source of truth — that suggests what to do next, and does it once you approve.
- Business intelligence — Sales, marketing, CRM, finance and product analytics across every channel.
- Inventory & replenishment — Reorder recommendations, store rebalancing, demand forecasting.
- Suggestions & actions — Atomo spots what moved, proposes the next action and, once you approve it, executes it in your connected tools.
In every package. Not a higher tier.
The same security posture whether you start on Starter or run a multi-brand group on Custom.
SSO / SAML on your identity provider
Google, Microsoft or any SAML provider. One login for every module, users unlimited.
Granular roles & permissions
Roles per module and per workspace, write scopes down to the feature, capability gating for teams and partners.
Audit trail
Who changed what, when, from where — on records, settings and connections. Exportable.
EU hosting & data processing
Infrastructure located in the European Union (Frankfurt). Sub-processors configured on EU regions.
DPA & sub-processor list
A Data Processing Agreement under art. 28 GDPR with every package, with the current sub-processor list.
Read the DPA →Backups & uptime target
Daily backups and a 99.9% uptime target on every package, Starter included — monthly reports on Scale, contractual SLAs on Custom.