Pay for scale, not for seats
Pick a module, set your numbers, see your price. Unlimited users on every plan. All prices in EUR, VAT excluded.
Atomo requires at least one other active Nucleo module. The starter block is included with your platform.
Professional
Every feature includedEvery feature included — pay for scale
Free with any active module
Enterprise
For large organizations
Annual contract, tailored after assessment — no public pricing
- · Atomo requires at least one other active Nucleo module.
- · 1 token = €0.01 equivalent; actions have transparent token costs (e.g. product copy generation = 2 tokens).
- · Monthly tokens don't roll over; one-off top-ups are available when you run low.
- · No hard stop: tokens beyond your block are billed at the block's overage rate (shown in the selector) — Atomo never stops working.
| Atomo AI — what's included | Professional | Enterprise |
|---|---|---|
| Starter block included5,000 tokens/month are included with your platform at no cost, as long as at least one module is active. | 5,000 tokens | Custom |
| Works across every moduleContent generation and translations in PIM, feed enrichment, conversational BI, error diagnosis in Orchestrator, and more. | ||
| Org-wide token poolTokens are pooled at organization level and spent only on successful actions — no per-user allowances. | ||
| Conversational assistantChat with Atomo across modules; ask questions about your data in plain language. | ||
| Top-upsOne-off token blocks when you run low, without changing tier. | ||
| Overage — no hard stopRun out of tokens and Atomo keeps working: extra tokens for that month are billed at your block's overage rate — always slightly above the in-block unit price, so upgrading is the better deal. | €0.006–0.01 / extra token | Custom |
| Custom models & private endpointsDedicated model deployments and private AI endpoints for regulated environments. | ||
| SupportProfessional: product specialists on email and chat, business hours (CET), same-day first response and a searchable knowledge base. Enterprise: a dedicated Customer Success Manager and a named senior solution engineer who know your setup — 24/7 priority channel, guaranteed response SLAs, quarterly business reviews and direct escalation to the engineering team. | Product specialists · business hours | Dedicated CSM + senior engineer · 24/7 |
Enterprise, for large organizations
Discover Nucleo Enterprise →AI included in every plan
A starter block of 5,000 Atomo tokens/month (1 token = €0.01) is included with every platform. Need more? Add Atomo as a module and pick a bigger token block — tokens are pooled across your organization and only spent on successful actions.
What credits buy
- Generate title + meta + description (1 product)2 cr
- Translate one product sheet × one language1 cr
- Rewrite / optimize a single field1 cr
- Conversational BI query15 cr
- Assistant message in any module2 cr
Top-ups
- 5,000 credits€45
- 10,000 credits€80
- 50,000 credits€350
Optional auto-recharge with a monthly cap you control. Credits reset monthly.
Atomo Conversational
The conversational agent across all modules and BI chat. 300 conversations / month included, then €0.25 / conversation. Activate it on any plan.
Activate more, pay less
Bundle discounts apply automatically to your whole stack — not just the module you add. And since the modules share your data natively, every activation makes the others smarter.
Your first pair
Activate a second module and the discount applies to the entire stack — the module you already run gets cheaper too.
The platform effect
Three or more modules and every one of them costs less. No coupon codes, no negotiation — applied automatically at checkout.
Made for each other
They run on the same order data: buy the pair and it gets a dedicated discount on top of your Enterprise agreement.
One contract, one invoice
A single vendor and a single bill, whatever you activate.
Data shared natively
Products, orders and assets flow between modules with zero connectors.
Atomo pool that grows
Every module adds AI credits to one organization-wide pool.
One login for everyone
Unlimited users across all modules — no per-seat math, ever.
Running the full suite? Nucleo Suite — talk to us.
Pricing questions
Is there a setup cost?
Yes — every platform carries a one-off setup fee (capex), quoted once your Nucleo infrastructure is defined: which modules, which connections, plug & play or custom. Plug & play connections keep it light; tailored connectors are scoped in the same quote.
When do I need Nucleo Orchestrator?
Only for custom connections. Plug & play software connects natively to each module; any non plug & play software runs through Nucleo Orchestrator, which activates automatically with that connection inside. Note that Orchestrator is a monitoring interface over those flows (info and alerts) — data is managed in the modules it connects: orders and stock in OMS, products in PIM, assets in DAM. A fully plug & play stack doesn't need it.
What happens if I go over my tier?
Nothing breaks. We notify you and softly upgrade you to the next tier at the following renewal — your flows, feeds and stores keep running.
Is there a free trial?
Yes — 30 days, no credit card, on any Professional plan. At the end of the trial the environment locks unless you subscribe (data kept read-only for 60 days).
How does annual billing work?
Annual billing saves 10% on Professional plans. Enterprise is annual-only, with custom pricing after an assessment.
Do you charge per user?
No. Users are unlimited on every module and every plan. Pricing scales with your business volume: products, orders, storage, connectors.
Are prices VAT included?
Prices are VAT-excluded. VAT is applied at checkout based on your country and VAT number (EU reverse charge supported).