Pay for scale, not for seats
Pick a module, set your numbers, see your price. Unlimited users on every plan. All prices in EUR, VAT excluded.
Professional
Every feature includedEvery feature included — pay for scale
Billed annually (−10%)
Enterprise
For large organizations
Annual contract, tailored after assessment — no public pricing
- · Price = connections + order volume. Example: 2 connections with 5,000 orders/month = €399 + €99.
- · No hard stop: orders beyond your tier are billed at the tier's overage rate (shown in the selector) for that month.
- · Non plug & play software? It connects through Nucleo Orchestrator, which activates automatically with those connections.
| Nucleo OMS — what's included | Professional | Enterprise |
|---|---|---|
| ConnectionsEach connection is one software wired to your order operations (storefronts, logistics, payments…). 1 connection = 1 software. | 1–4 | 5+ or complex |
| Order volumeThe second pricing dimension: total orders per month across all channels managed by the OMS. | Up to 50k / month | Custom |
| Omnichannel ordersD2C, marketplaces, B2B and retail orders in one queue with a single lifecycle — returns included. | ||
| Stock & fulfillment routingOne stock truth across warehouses, stores and channels; each order routed by rules you control. | ||
| Plug & play connectionsReady-made native connections from the plug & play catalog: activate and configure, no development. Custom software runs through Nucleo Orchestrator. | ||
| Execution monitor & alertingEvery order movement logged, with alerts the moment something fails. | ||
| Enterprise-grade softwareConnectors marked Enterprise in our catalog (e.g. SAP, Cegid, Tradebyte) run on a dedicated data architecture: integrating one moves the whole platform to Enterprise, whatever the connection count. | ||
| Atomo in OMSAtomo AI runs on tokens, pooled at organization level and spent only on successful actions. A starter block is included with your platform; add the Atomo module for more. Here: ask about any order in plain language, spot fulfillment exceptions early. | ||
| Overage — no hard stopGo past your monthly order tier and nothing breaks: extra orders for that month are billed at your tier's overage rate — always slightly above the in-package unit price, so upgrading is the better deal. | €0.009–0.03 / extra order | Custom |
| SupportProfessional: product specialists on email and chat, business hours (CET), same-day first response and a searchable knowledge base. Enterprise: a dedicated Customer Success Manager and a named senior solution engineer who know your setup — 24/7 priority channel, guaranteed response SLAs, quarterly business reviews and direct escalation to the engineering team. | Product specialists · business hours | Dedicated CSM + senior engineer · 24/7 |
Enterprise, for large organizations
Discover Nucleo Enterprise →AI included in every plan
A starter block of 5,000 Atomo tokens/month (1 token = €0.01) is included with every platform. Need more? Add Atomo as a module and pick a bigger token block — tokens are pooled across your organization and only spent on successful actions.
What credits buy
- Generate title + meta + description (1 product)2 cr
- Translate one product sheet × one language1 cr
- Rewrite / optimize a single field1 cr
- Conversational BI query15 cr
- Assistant message in any module2 cr
Top-ups
- 5,000 credits€45
- 10,000 credits€80
- 50,000 credits€350
Optional auto-recharge with a monthly cap you control. Credits reset monthly.
Atomo Conversational
The conversational agent across all modules and BI chat. 300 conversations / month included, then €0.25 / conversation. Activate it on any plan.
Activate more, pay less
Bundle discounts apply automatically to your whole stack — not just the module you add. And since the modules share your data natively, every activation makes the others smarter.
Your first pair
Activate a second module and the discount applies to the entire stack — the module you already run gets cheaper too.
The platform effect
Three or more modules and every one of them costs less. No coupon codes, no negotiation — applied automatically at checkout.
Made for each other
They run on the same order data: buy the pair and it gets a dedicated discount on top of your Enterprise agreement.
One contract, one invoice
A single vendor and a single bill, whatever you activate.
Data shared natively
Products, orders and assets flow between modules with zero connectors.
Atomo pool that grows
Every module adds AI credits to one organization-wide pool.
One login for everyone
Unlimited users across all modules — no per-seat math, ever.
Running the full suite? Nucleo Suite — talk to us.
Pricing questions
Is there a setup cost?
Yes — every platform carries a one-off setup fee (capex), quoted once your Nucleo infrastructure is defined: which modules, which connections, plug & play or custom. Plug & play connections keep it light; tailored connectors are scoped in the same quote.
When do I need Nucleo Orchestrator?
Only for custom connections. Plug & play software connects natively to each module; any non plug & play software runs through Nucleo Orchestrator, which activates automatically with that connection inside. Note that Orchestrator is a monitoring interface over those flows (info and alerts) — data is managed in the modules it connects: orders and stock in OMS, products in PIM, assets in DAM. A fully plug & play stack doesn't need it.
What happens if I go over my tier?
Nothing breaks. We notify you and softly upgrade you to the next tier at the following renewal — your flows, feeds and stores keep running.
Is there a free trial?
Yes — 30 days, no credit card, on any Professional plan. At the end of the trial the environment locks unless you subscribe (data kept read-only for 60 days).
How does annual billing work?
Annual billing saves 10% on Professional plans. Enterprise is annual-only, with custom pricing after an assessment.
Do you charge per user?
No. Users are unlimited on every module and every plan. Pricing scales with your business volume: products, orders, storage, connectors.
Are prices VAT included?
Prices are VAT-excluded. VAT is applied at checkout based on your country and VAT number (EU reverse charge supported).